Our client, a 100% New Zealand-owned and operated entity, is currently seeking a dynamic and ambitious Operations Manager for its premium 112-room hotel located in beautiful Te Anau – the gateway to Milford Sounds and an excellent base to explore Fiordland.
About the Opportunity
The role offers a permanent full-time position, with flexibility in the roster and a requirement to work weekends and statutory holidays as necessary. Reporting to the General Manager, the Operations Manager will play a crucial role in overseeing day-to-day operations, ensuring exceptional service for guests, and creating memorable brand experiences.
What the Candidate Will Bring to the Role
The ideal candidate will possess strong leadership skills in a front-of-house position, demonstrating well-developed people skills to drive excellence for both guests and staff. Key qualifications and attributes include:
- Critical thinking and problem-solving abilities, adapting to guest needs
- Strong interpersonal skills, with the ability to communicate and positively influence staff
- Experience in managing teams and leading by example
- LCQ or Managers Certificate
- F&B or C&E experience is a bonus
- Willingness to learn new skillsets
What’s in it for You?
- The position offers several benefits, including:
- Growth and development within an expanding brand
- Subsidized accommodation if needed
- Subsidized staff meals while on shift
- Competitive remuneration for the right candidate
- Staff rates for any of Our Client’s 17 nationwide locations
Requirements
Applicants for this position should have NZ residency or a valid NZ work visa.
Employer Questions
Your application will include questions regarding your right to work in New Zealand and the number of years of people management experience you possess.