The Role:
An opportunity awaits a skilled ICT Infrastructure Engineer, offering a permanent role with an immediate start while waiting for the right fit. The engineer’s primary responsibility includes overseeing our client’s network’s seamless operation, managing the virtual environment, and associated technologies. Furthermore, providing L3 support for ICT incidents and requests through the service desk, along with supporting the management, enhancement, DR testing, and documentation of infrastructure in coordination with two other infrastructure engineers.
Our client, a growing company with a dedicated small team of ICT professionals, offers a varied workload, providing an opportunity to gain extensive experience.
Desired Personal Attributes:
- A team player demonstrating a strong sense of ownership and responsibility.
- Superior communication skills, with an essential proficiency in written and verbal English.
- Exceptional customer service skills, adept at building rapport quickly and following processes to address issues effectively.
- Outstanding attention to detail.
- Proficiency in problem-solving and analytical skills.
- Strong time and workload management capabilities.
- The ability to remain composed in high-pressure situations.
- Self-motivated and committed to personal growth.
Desirable Experience and Knowledge:
- Over 3 years of experience in an infrastructure engineer role.
- Experience supporting Microsoft-based corporate environments.
- Qualifications such as MCSE/MCITP, Microsoft 365, Microsoft Azure, vendor-specific certifications (e.g., Vmware, Veeam, Cisco).
- Exposure to business-critical applications and systems, preferably from a support role in an ERP system.
- Familiarity with the ITIL framework and networking concepts and technologies.
- Experience within the dairy industry or food manufacturing.
- The successful candidate should hold a technology-related qualification and possess a minimum of 3+ years of relevant experience.