Opportunity with Our Client: Operations Manager – Raising the Bar in Retail and Hospitality
Staffm8 is excited to present a unique opportunity on behalf of our esteemed client. Our client is seeking a proficient Operations Manager who can deliver exceptional product quality and elevate customer service standards in the dynamic realms of retail and hospitality.
As the Operations Manager, your key objective will be to collaborate with their passionate and accomplished Venue Manager, driving the business toward its vision of becoming the premier tourism venue in regional Victoria.
About You
We are looking for an individual with:
- A proven track record in objectively assessing business and personnel performance.
- Strong abilities in optimizing business systems.
- A talent for coaching and guiding teams to achieve their best.
- The capability to foster an innovative yet supportive workplace culture.
- A “can-do” attitude is a must, along with the ability to remain calm under pressure and an appreciation for the exhilaration of a bustling day.
- Practical experience and deep insights into the hospitality and retail industries are highly regarded.
- This role will entail weekend work and a minimum of five years in a similar position.
About Our Client
Our client is a renowned tourism venue created out of passion, nestled in the picturesque Surf Coast, just a short 10-minute drive from Torquay. Their commitment to personal service, unwavering quality standards, spectacular festivals, and a continually expanding range of chocolates have made them a favorite among both locals and travelers, who eagerly return time and time again.
Our client operates seven days a week, from 9 am to 5 pm. The extensive retail showroom features over 450 chocolate products and showcases couverture chocolate production for all to see. An in-house ice creamery adds to the excitement.
The all-day Café plays a pivotal role in the visitor experience, with 300 seats offering fresh and delectable breakfast, brunch, and lunch options, along with their signature desserts and pastries.
Employer Questions
Which of the following statements best describes your right to work in Australia?